eOMP for Merging Billing Systems

Our solution addresses customer needs for merging existing billing solutions, metering and integration to existing Customer Relationship Management (CRM) and Accounting packages.

The integration of billing systems is one of the biggest and most complicated challenges companies will confront, while attempting to reap the benefits of a merger or acquisition. Businesses are often reluctant to undertake consolidation because damage is likely in the form of service disruptions, increase in billing errors, and degradation in customer service. These difficulties are not merely technological. Business owners usually resist change, especially when it comes to customer relation management.

This calls for careful planning and use of tools which can ease the process. Our customers benefit from using eVapt for pay-as-you-use services because:

• Our solution handles various billing models like post paid, pre paid, tiered with overage etc out of the box
• Our solution allows providers to accurately measure usage and bill according to the price plan users have signed up for
• They reduce R&D expenses for the billing infrastructure
• They reduce time and expenses for billing data migration

The eVapt On demand Monetization Platform aggregates customer data, infrastructure usage data, order details and billing data to improve operations. Business modules including the a)Service Catalog b) Usage metrics dashboard c)Contract management and d) Billing run on the eOMP to provide the necessary business functionality.

A report by Bloor Research's validates the need for integration tools that eVapt provides. Our solution is not a onetime billing integration tool. It helps transition multiple systems to a single set of policies and business rules. The agent-based architecture of the system allows for synchronizing of billing data from disparate sources including spread sheets, databases and log files.