Product Overview and Foundation

Our customers (SaaS providers) benefit from revenue acceleration, revenue assurance and improved operational efficiency by using our instant SaaS metering solution. We have built a set of innovative software modules which meter usage of on-demand applications without the need for custom coding.

SaaS providers benefit because our products help them:

• Ensure revenue stream by developing a deeper understanding of customers' needs and expectations. Hence, have a better customer focus
• Recognize efficiencies and reduce costs by focusing on their core competency. They can outsource the development of an operational platform hence improve operational efficiencies and enjoy cost savings
• Expand market presence and increase revenue by creating service bundles for a variety of budgets

Our products directly address SaaS providers' pain points such as insufficient service usage data, distraction of R&D focus from core service development initiatives, inability to support flexible pricing and billing models, difficulty servicing customers, higher costs for manual contract management, and therefore, inability to attract new customers to grow market share.

The foundation of our product offering is the Operations Service Manager (OSM) which is delivered as SaaS. The foundation provides the underlying security, scalability, data storage and visual rendering capabilities. As shown in the diagram below, the OSM aggregates customer, business service and service usage data for business processes. The SaaS Catalog, Usage Tracking, Contract Management and Billing Mediation are the business modules which run on the OSM to provide the necessary functionality.

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